FAQ

  • How long have you been in business?

    We launched in 2024, so we’re still a startup company, still finding our feet.

  • What do you love most about your job?

    The before and after results, going from cluttered and chaotic, to peaceful and tranquil after just one cleaning session.

  • Why should clients choose you?

    I aim to provide excellent work, to a high standard, and I'm sure clients will come to appreciate it. I especially pay attention to detail, which I know people will love.

  • Do you bring your own equipment and supplies?

    Can do. Some clients prefer we use their equipment, such as hoovers, brushes and wipes for fear of cross-contamination.

    However, we are very much aware of this, so we clean our equipment after each use to keep this problem to a minimum.

  • What are your prices?

    We charge a flat rate.

    + £5 materials (optional) if we supply anything.

    Prices start at £40 - 1 hour

    £55 - 2 hours

    £75 - 3 hours regular house clean

    £150 - Deep clean, minimum charge.

    Subscribed customers are subject to getting a discount.

  • What is the difference between a regular clean and a deep clean ?

    A regular clean is far less work intensive and includes light dusting of easy to reach areas, like TVs and TV stands, hoovering, light cobwebbing, mopping of floors and general maintenance of bathrooms and half-toilets.

    On the other hand, a deep clean covers all surfaces. Floors, doors, walls, skirting boards, inside and outside of cabinets.

    For bathrooms, mouldy areas will be steam cleaned in an attempt to reduce/ remove the mould.

    A deep clean could take anywhere between 3-5 hours per room, depending on what is required.

  • What do you mean by House Clearance

    This service is suitable for: property sales, before/ after events, moving in/out, after hoarders, bereavement cleaning services, and more.

    This involves removing everything that is inside the property, including furniture, rubbish, and other hoarded items that the current property holder wish to remove. It may involve the use of skip(s) to manage the waste produced.

    Oftentimes, these jobs are measured in days, as each room needs to be first cleared, before it can then be deep cleaned, ready for it’s next occupant.

  • What do you do if a customer is unhappy with the service received?

    We apologise to any unhappy customer, as we really try our hardest to do our best.

    When starting a new cleaning job, we always advise the customer to not be afraid to mention, firstly, their pain points, so that we start by knowing what matters most to them, and what particular areas to pay attention to. Secondly, we ask them to mention anything they noticed that we have missed while we’re still cleaning. Lastly, we do one final walk around with the client and ask them if they notice anything we’ve missed.

    In the event areas are still missed, we usually ask clients to take pictures of all the missed areas. Then we come at a later date to correct the problem, free of cost.